Frequently Asked Questions
Commonly Asked Questions From Customers
Below you will find a range of frequently asked questions we are often asked by customers. If you are unable to find an answer to your question simply contact us or phone direct on 07 3102 3466.
1. Do you offer no obligation free quotes?
We sure do! Simply contact one of our team members on 07 3102 3466 and arrange a convenient time for us to visit you at home or work. We will perform an onsite measure and quote with prices and offer the best advice for your project. We have an expert team of carport designers who can customise a solution perfect for your requirements.
2. Can you arrange finance?
Yes! We have a partnership with a range of finance companies who can offer attractive finance options for you and your family. You will need two form of identification and be earning a minimum of $25,000 a year. Call our team to ask any question and get the paperwork started. *Please note all finance plans are subject to approval
3. Do you service all of South East Queensland?
Absolutely! Not only do we service greater Brisbane including Brisbane Northside, Brisbane Southside but we can also offer services to Toowoomba, Ipswich, Gold Coast, Tweed Heads. Northern NSW, Ballina and the Sunshine Coast in Qld
4. Do your builders have a Queensland builders license?
We wouldn’t work without it! Call the office direct on 07 3102 3466 to get all the information regarding licensing and regulations your construction team will follow.
5. Can you do Government projects?
Yes! You can have complete peace of mind knowing your builder has a certificate of Prequalification for the Queensland Government (PQC Level 2) and carefully follows the National Code of Compliance.
6. What are your Workplace Health and Safety rules?
We follow all the rules and regulations as outlined by the Queensland Health and Safety Department https://www.worksafe.qld.gov.au/ for any additonal information or to ask questions please call us.
7. Do you offer any warranty?
Definately! All work our team carries out has a workmanship guarantee and we also provide the manufacturers warranties on all material we use.
8. How can I pay?
We currently accept a range of payment options including most major credit cards – Amex, Visa, Mastercard. We also accept direct bank transfer, Eftpos, cash, cheque & money order.
If you have any others questions or would like to speak with our team please call us on 07 3102 3466.